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Customer storiesRetail
RetailCustomer story

From constant stockouts to zero inventory surprises

A 4-location retail chain eliminated weekly stockouts and unified operations across all branches using Klynto.

PM

Priya M.

Retail Chain Owner · Priya Stores

From constant stockouts to zero inventory surprises

80%

Fewer stockouts

4

Locations on Klynto

1 mo

Time to see results

12

Staff on the platform

“I used to start every Monday not knowing what we had in stock at each location. Now I open Klynto and know everything before my coffee is ready.”

— Priya M., Retail Chain Owner

01 — The challenge

The challenge

Managing stock across four locations using WhatsApp groups and spreadsheets had become unmanageable. Priya's team was discovering stockouts only when customers asked for products — never before.

Duplicate purchase orders, unknown stock levels between branches, and constant manual reconciliation at the end of every week were eating hours that could have been spent on the business itself.

02 — Why Klynto

Why Klynto

Priya found Klynto through a recommendation from another retailer in her network. What convinced her was that Klynto handled inventory, POS, and multi-location management in one place — without requiring separate integrations or a technical setup.

The team was onboarded in under a day. Every counter across all four locations was on Klynto POS within the first week, with reorder points configured per SKU at each branch.

03 — The results

The results

Stockouts — which had been occurring multiple times per week — dropped to near zero within the first month. Staff were onboarded in under a day. Three manual reconciliation processes were replaced by a single consolidated morning report.

Priya now starts every day by opening Klynto's dashboard — a 5-minute review that replaced two hours of manual cross-checking across WhatsApp groups and spreadsheets.

Klynto features used

Inventory

Real-time stock across 4 locations

POS

Every counter on Klynto

Multi-location

One view across all branches

Analytics

Daily consolidated reports

About the business

Business
Priya Stores
Industry
Retail
Location
Kathmandu, Nepal
Team size
12 staff
On Klynto since
January 2024
Plan
Pro

Key results

80%

Fewer stockouts

4

Locations on Klynto

1 mo

Time to see results

12

Staff on the platform

Features used

InventoryPOSMulti-locationAnalytics

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