Privacy Policy

We collect information you provide directly, information generated automatically when you use our Service, and information from third-party services.

We use the information we collect to:

• Create and maintain your account and workspace
• Deliver the core features of Klynto — orders, inventory, billing, menus, reports, and the website builder
• Process subscription payments and send invoices via Stripe or Khalti
• Send transactional emails such as account verification, password reset, and billing notifications
• Monitor, analyze, and improve platform performance and reliability using aggregated and anonymized usage data
• Detect and prevent fraudulent activity, abuse, and security threats
• Respond to support requests and communicate service updates
• Comply with legal obligations under applicable law

We do not sell your personal information. We share information only in the following circumstances:

We retain your account data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or legitimate business interests such as fraud prevention or dispute resolution.

Aggregated and anonymized usage data that cannot be linked back to you may be retained indefinitely for analytics and product improvement.

We implement industry-standard security measures including TLS encryption in transit, encrypted storage, access controls, and regular security reviews. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use a strong, unique password and enable two-factor authentication where available.

If you believe your account has been compromised, contact us immediately at hello@klynto.com.

Regardless of your location, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request that we correct inaccurate or incomplete data
• Deletion — request that we delete your personal data (subject to legal requirements)
• Export — receive your data in a portable, machine-readable format
• Restriction — request that we limit how we process your data in certain circumstances
• Objection — object to processing for marketing or analytics purposes

To exercise any of these rights, email us at hello@klynto.com with the subject line “Privacy Request.” We will respond within 30 days. We may ask you to verify your identity before processing your request.

We use cookies and similar tracking technologies to operate the Service and understand how you use it. For full details, see our Cookie Policy.

Klynto is a business operations platform intended for use by individuals aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us at hello@klynto.com and we will promptly delete it.

Indiehyve is headquartered in Nepal. By using Klynto, you acknowledge that your information may be transferred to and processed in Nepal and other countries where our service providers operate, including the United States and the European Union. We take steps to ensure that such transfers are made in accordance with applicable privacy laws.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by displaying a notice on the platform at least 14 days before the change takes effect. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Service after changes constitutes your acceptance of the updated policy.

This Privacy Policy is governed by the laws of Nepal, including the Electronic Transaction Act 2063 (2006) and any applicable regulations. Any disputes arising under this policy shall be subject to the jurisdiction of competent courts in Nepal.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: