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Legal

Terms of Service

Effective May 7, 2026 · Last updated May 7, 2026

These Terms of Service (“Terms”) form a binding legal agreement between you and Indiehyve Pvt. Ltd. (“Indiehyve,” “we,” “our,” or “us”), the company behind Klynto. By creating an account or using any part of the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By accessing or using Klynto — including our web application, APIs, and any related tools or features (collectively, the “Service”) — you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and “you” refers to both you individually and the organization.

2. Eligibility

You must be at least 18 years old to use Klynto. By creating an account, you represent and warrant that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into binding contracts
  • You are using the Service for legitimate business purposes
  • Your use of the Service does not violate any applicable law or regulation

We reserve the right to refuse service and terminate accounts that do not meet these requirements.

3. Account Registration & Security

To use Klynto, you must register for an account using a valid email address and password, or via Google OAuth. You agree to:

  • Provide accurate, current, and complete information during registration
  • Keep your account credentials confidential and not share them with unauthorized parties
  • Notify us immediately at legal@klynto.com if you suspect unauthorized access to your account
  • Accept responsibility for all activity that occurs under your account

We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

4. Description of Service

Klynto is a modular business operations platform designed for restaurants, cafés, hotels, events, and similar businesses. The Service includes, depending on your plan:

  • Product and inventory management
  • Order management and tracking
  • Customer and supplier management
  • Purchase orders and billing
  • Spaces and digital menu management
  • Website builder for public-facing storefronts
  • Analytics and reporting
  • AI-powered assistance features
  • Custom data tables and flexible entity management

We reserve the right to modify, suspend, or discontinue any feature of the Service at any time with reasonable notice where practicable. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

5. Subscription & Billing

Subscription Plans

Klynto is offered on a subscription basis. By subscribing, you agree to pay the applicable fees for your chosen plan. Fees are billed in advance on a monthly or annual basis depending on your selection.

Payment Processing

All payments are processed by Stripe. By providing payment information, you authorize Stripe to charge your payment method for the subscription fees. Your use of Stripe is subject to Stripe's terms. We do not store full card details on our servers.

Renewals & Cancellations

Subscriptions renew automatically at the end of each billing cycle unless cancelled before the renewal date. You may cancel at any time through your workspace settings. Cancellation takes effect at the end of your current billing period — you will not be charged again but will retain access until the period ends.

Refunds

Subscription fees are non-refundable except where required by applicable law or at our sole discretion. If you believe you have been charged in error, contact us at legal@klynto.com within 14 days of the charge.

Price Changes

We may change subscription prices at any time. We will give you at least 30 days' notice before a price increase takes effect for your account. Continued use of the Service after the new price takes effect constitutes your acceptance of the new pricing.

6. Acceptable Use

You agree to use Klynto only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Service in any way that violates applicable local, national, or international law or regulation
  • Attempt to gain unauthorized access to any part of the Service, its servers, or any connected systems
  • Reverse engineer, decompile, disassemble, or attempt to extract the source code of the Service
  • Upload or transmit viruses, malware, or any other malicious or harmful code
  • Scrape, harvest, or collect data from the Service without our prior written consent
  • Use the Service to send unsolicited commercial communications (spam)
  • Impersonate any person or entity, or falsely represent your affiliation with any entity
  • Use the Service in a manner that places unreasonable or disproportionate load on our infrastructure
  • Resell, sublicense, or commercialize access to the Service without authorization
  • Store or process data that violates applicable privacy laws or the rights of third parties

Violation of this section may result in immediate suspension or termination of your account without notice or refund.

7. Intellectual Property

Our Property

Klynto, its design, code, branding, trademarks, and all content we create are the exclusive property of Indiehyve Pvt. Ltd. or our licensors. These Terms do not grant you any right to use our trademarks, logos, or proprietary materials without our prior written consent.

Your Data

You retain full ownership of all data, content, and information you upload or create within Klynto (“Your Content”). By using the Service, you grant Indiehyve a limited, non-exclusive, royalty-free license to store, process, and display Your Content solely as necessary to provide the Service to you.

Feedback

If you submit feedback, suggestions, or ideas about the Service, you grant us an irrevocable, perpetual, royalty-free license to use and incorporate that feedback into the Service without compensation or attribution to you.

8. Privacy & Data

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our data practices as described in the Privacy Policy.

9. Third-Party Services

The Service integrates with or relies on third-party services including Stripe (payments), Google (authentication), PostHog (analytics), and Sanity (content). Your use of these integrations is subject to the respective third parties' terms and privacy policies. We are not responsible for the practices of these third parties.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that any information provided through the Service is accurate, complete, or current.

We disclaim any liability for actions taken or not taken in reliance on information provided through the Service, including AI-generated suggestions and reporting data.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, INDIEHYVE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES — ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM, OR (B) NPR 5,000 (FIVE THOUSAND NEPALI RUPEES).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

12. Indemnification

You agree to indemnify, defend, and hold harmless Indiehyve, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service in violation of these Terms
  • Your violation of any applicable law or the rights of a third party
  • Your Content, including any claim that it infringes a third party's intellectual property
  • Any data you process or store within the Service in violation of applicable privacy laws

13. Termination

By You

You may terminate your account at any time by cancelling your subscription and deleting your workspace through the account settings. Termination does not entitle you to a refund of any prepaid fees.

By Us

We may suspend or terminate your access to the Service at any time with or without notice if we believe you have violated these Terms, engaged in fraudulent activity, or posed a security risk. Where practicable, we will provide notice and an opportunity to remedy the violation before termination.

Effect of Termination

Upon termination, your right to access and use the Service ceases immediately. We will retain your data for up to 30 days after termination, after which it will be permanently deleted. You may request an export of your data before termination at legal@klynto.com.

14. Governing Law & Disputes

These Terms are governed by the laws of Nepal, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, the dispute shall be submitted to the exclusive jurisdiction of the competent courts of Nepal.

You waive any objection to the laying of venue in Nepal and agree that service of process may be made by email to the address associated with your account.

15. Changes to These Terms

We may revise these Terms at any time. We will provide at least 14 days' advance notice of material changes via email or in-app notification. The “Last updated” date at the top reflects the most recent revision. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes. If you disagree with the revised Terms, you must stop using the Service and cancel your subscription.

16. General Provisions

  • Entire Agreement — These Terms and our Privacy Policy constitute the entire agreement between you and Indiehyve regarding the Service and supersede all prior agreements.
  • Severability — If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force and effect.
  • Waiver — Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce it in the future.
  • Assignment — You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights without restriction.
  • Force Majeure — We are not liable for any delay or failure in performance caused by circumstances beyond our reasonable control, including natural disasters, government actions, or internet outages.

17. Contact

For questions about these Terms, please contact:

Indiehyve Pvt. Ltd.

Email: legal@klynto.com

Operating as: Klynto

Jurisdiction: Nepal

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