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Customer storiesCafé
CaféCustomer story

Peak hour queues eliminated with a two-second checkout

A high-volume café in Patan cut checkout time to under 2 seconds and eliminated peak-hour queues by switching to Klynto POS.

SL

Sunita L.

Café Owner · Sunita's Café

Peak hour queues eliminated with a two-second checkout

<2s

Average checkout time

50%

Less ingredient waste

5 min

QR menu setup

0

Queue at peak hours

“Checkout is so fast now. Our queue at peak hours basically disappeared. I didn't expect the difference to be that dramatic.”

— Sunita L., Café Owner

01 — The challenge

The challenge

During the morning rush, Sunita's café was consistently backing up. A cash-only, manual entry POS meant each transaction took 30–45 seconds — long enough to form a queue that discouraged walk-ins.

Ingredient waste was also a persistent problem. Without live stock tracking, staff were prepping too much of everything — or discovering mid-service that key ingredients had run out.

02 — Why Klynto

Why Klynto

Sunita needed something that worked on her existing tablet without proprietary hardware costs. Klynto's POS was live on her device in under an afternoon — payment methods configured, menu imported, receipts branded.

She also set up ingredient-level tracking — linking each menu item to the ingredients it uses so every order automatically deducts from stock. Low-stock alerts now arrive before service starts, not during it.

03 — The results

The results

Average checkout time dropped from 35 seconds to under 2. The morning queue that had become a daily frustration disappeared within the first week. Staff described the difference as immediately noticeable.

Ingredient waste fell by around 50% in the first month. Sunita attributes this to knowing exactly what she has before each service starts — and the AI daily summary that flags anomalies before they become problems.

Klynto features used

POS

Sub-2-second checkouts on existing tablet

Inventory

Ingredient-level stock tracking

Menus & Spaces

QR menu live in 5 minutes

AI & Automation

Daily summary and waste alerts

About the business

Business
Sunita's Café
Industry
Café
Location
Patan, Nepal
Team size
6 staff
On Klynto since
March 2024
Plan
Pro

Key results

<2s

Average checkout time

50%

Less ingredient waste

5 min

QR menu setup

0

Queue at peak hours

Features used

POSInventoryMenus & SpacesAI & Automation

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